Botpress
Platform for building, deploying and managing AI agents and chatbots across messaging channels.
What is Botpress?
Botpress is a platform for building AI agents and chatbots powered by large language models. It combines a visual builder with code options, knowledge bases, and integrations to deploy agents on websites and messaging channels. Developers, agencies and businesses use it for support, sales and internal assistants.
Botpress started as an open-source chatbot framework and has evolved into a cloud platform for LLM-powered agents. Its Studio lets you design agent behavior visually while still adding custom code where you need it.
You can give an agent knowledge from documents, websites and tables so it answers questions based on your content. Autonomous behavior lets the agent decide which tools and actions to use, such as looking up an order or creating a ticket.
Botpress connects to many channels and tools through its integration hub, including web chat, WhatsApp, Messenger, Slack and Telegram. Analytics and conversation logs help you see where the agent succeeds or needs work.
Pricing has a free entry point with pay-as-you-go AI usage, which makes it easy to start small. Larger teams can move to paid plans with more capacity and collaboration features.
Key features of Botpress
- Visual agent studio: Design flows and behavior in a drag-and-drop interface with optional code.
- Knowledge bases: Ground answers in your documents, websites and tables.
- Autonomous actions: Let the agent choose tools and take steps like lookups or ticket creation.
- Channel integrations: Deploy on web chat, WhatsApp, Messenger, Slack, Telegram and more.
- Integration hub: Connect CRMs, helpdesks and other business tools.
- Analytics and logs: Review conversations and performance to improve the agent.
What you can use Botpress for
- Building a customer support agent for a website
- Answering FAQs on WhatsApp and other messaging apps
- Creating lead qualification bots
- Deploying internal helpdesk assistants
- Agencies building chatbots for clients
Pros and considerations
Strengths
- Flexible mix of visual building and code
- Many channel integrations
- Free tier to start building
- Active community and templates
Things to check
- Complex agents have a learning curve.
- AI usage costs depend on volume and model choice.
- Test answers carefully against your knowledge base before launch.
- Check data handling and hosting options for regulated industries.
Botpress pricing
Freemium. Botpress offers a free pay-as-you-go tier with usage-based AI costs and paid plans, so check the official site for current pricing.
Who Botpress is best for
Developers, agencies and businesses that want a flexible platform to build AI chat agents for multiple channels.
Independent listing by AI Agent Help, last reviewed October 2026. Features and pricing change; check the official website for the latest details. Spot something out of date? Tell us.
Frequently asked questions
Is Botpress free?
Botpress offers a free tier with pay-as-you-go AI usage. Paid plans add capacity and team features. Check the official site for current pricing.
Is Botpress open source?
Botpress began as an open-source project. The current cloud platform is a hosted product, though parts of its ecosystem remain open source.
Can Botpress connect to WhatsApp?
Yes. Botpress offers a WhatsApp integration among its channel options.